Updated September 9th, 2020
To Our Valued Customers and Community Members,
At Quality Overhead Door, we recognize the trust you place in us as your go-to garage door service and installation experts. Which is why, in this time of uncertainty, we are listening to recommendations from the U.S. Centers for Disease Control and Prevention (CDC) and the World Health Organization (WHO) as we strive to help protect our customers and our team members from the spread of this virus.
With that said we’ve taken proactive measures for business continuity and remain fully operational at this time, so you can expect our technicians to arrive at your home or business as scheduled. Our showroom is also open with masks required to be worn by all who visit.
We have increased expectations for employee handwashing and sanitizing practices. Not only have we implemented additional sanitation measures at our office but also before and after we’re in each home. Per the CDC’s recommendation it is about reducing the risk, and we are doing our part!
One key thing to take comfort in is knowing that in almost every case all Quality needs to do to ensure the job is done seamlessly happens right in the garage. Therefore, social distancing ourselves from you and your family is just another step we are taking in our safety measure. We can even accept payment via credit card, and you don’t have to personally exchange a credit card or sign for anything, so person to person contact is not necessary. We can service your door and be on our way.
Quality Overhead Door remains committed to providing the highest quality service to our customers, as safely as possible. Thank you for putting your trust in us, and we remain focused on serving you.
Wishing you the Good Health and Safety.
Bruce and Lisa Roth
Quality Overhead Door, Inc.